POLICIES :: Hosting Policy
All clients will be required to pay one (1) year's fees in advance based on the monthly rate at the time of signup, this includes web hosting, database hosting, e-mail hosting and domain registration fees. On the first of every month DS1 HOSTING will issue invoices for additional bandwidth and diskspace should the need arise. Additional bandwidth is invoiced at $0.01 each additional MB / per month, additional diskspace is invoiced at $0.50 each additional MB / per month.
Failure to meet the Terms and Conditions as outlined by DS1 HOSTING, will result in DS1 HOSTING initiating an investigation. During the investigation DS1 HOSTING may restrict Customer's access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, DS1 HOSTING may, at its sole discretion, restrict, suspend, or terminate Customer's account and/or pursue other civil remedies. If such violation is a criminal offense, DS1 HOSTING will notify the appropriate law enforcement department of such violation. DS1 HOSTING does not issue service credits for any outages incurred through service disablement resulting from agreement violations.
All fees will be renumerated annually, on or before the due date. The due date will be one year from the date both parties enter into the hosting agreement, or one year from the payment for any subsequent year of hosting service.
Failure to renumerate invoices issued will result in your account being disabled on the due date. DS1 HOSTING will not maintain the rights to your domain name beyond the due date and your web hosting services will be terminated. 60 days before the due date an invoice will be e-mailed to the client. 30 days before the due date, an invoice will be mailed to the client. 5 days before the due date, a final reminder e-mail will be sent and a phone call will be made to the client.
Any annual prepaid accounts which are cancelled prior to end of the twelve (12) month term will be credited based on the monthly rate established at the time of the signup. All amounts will be pro-rated to the exact date of the cancellation. Any discounts which were applied as a result of the annual prepayment will be deducted from refunded amount.
WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. WE MAKE NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. WE DISCLAIM ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY US AND OUR EMPLOYEES. WE RESERVE THE RIGHT TO REVISE OUR POLICIES AT ANY TIME. ALL SUB-NETWORKS, RESELLERS AND DEDICATED SERVERS OF OURS MUST ADHERE TO THE ABOVE POLICIES. FAILURE TO FOLLOW ANY TERM OR CONDITION WILL CAN GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.